SHIPPING POLICY

Processing Time:

Custom wig orders are typically processed within 10-15 business days after payment is confirmed.

Bundles/Frontal pieces & RHS essentials processed between 7-10 days.

 

Shipping Methods:

We offer various shipping options at checkout. Delivery times vary based on the selected method and your location.

 

Shipping Costs:

Shipping costs are calculated during checkout and are based on the weight of your order and your location.

 

Tracking Information:

Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.

 

International Shipping:

We offer international shipping. Please note that customs fees, taxes, and import duties may apply and are the responsibility of the client.

 

Lost or Stolen Packages:

We are not responsible for lost or stolen packages. Please ensure that the shipping address provided is accurate and secure.

 

Returns Due to Incorrect Address:

If a package is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.

 

Delays:

While we strive to deliver orders promptly, unforeseen circumstances such as weather conditions or carrier issues may cause delays. We appreciate your understanding.

 

Returns and Exchanges:

For information on returns and exchanges, please refer to our Return Policy or FAQs. 

 

Contact Information:

If you have any questions or concerns about your order, please contact our customer support at rawhairscandinavia@gmail.com.